Frequently Asked Questions
Everything you need to know about your Bobbie Goods order.
When will my order ship?
Most orders are processed within 3-5 business days. During new collection launches or holiday seasons, processing may take up to 7-10 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and the weight of your package.
What is your return policy?
We accept returns on unused and unopened items within 30 days of delivery. Please note that digital downloads and limited edition items are final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change my shipping address after placing an order?
If your order has not yet been processed for shipping, we can update your address. Please contact our support team immediately with your order number.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.